English
Français
Deutsch
Português
EspañolGeneral Policies
Any guests under the age of 25 must be accompanied by a parent or guardian over the age of 25 at Casa Giulia. Smoking is not allowed inside the house and is permitted outside only. Children must be supervised by a parent or guardian at all times at Casa Giulia.
Booking Confirmations
Reservations are not considered confirmed until a member of Casa Giulia management has approved the booking. Casa Giulia reserves the right to audit, adjust, or cancel any confirmed reservation for inaccuracy or misquoted information at no penalty to Casa Giulia.
Payment
We’ll send you an invoice for your stay at Casa Giulia shortly after you book online, which will allow you to pay us directly via Stripe or PayPal. The owner of the credit card used to pay for the reservation must be over the age of 25. You’re responsible for paying this invoice for the rental cost within 10 business days. If you fail to pay within this period, you may lose your reserved dates if they’re released and booked by someone else.
Cancellations and Refunds
Please notify us 5 full days before the beginning of your stay to cancel your booking and receive a full refund of any and all deposits and payments you’ve made for that stay. If you have a last-minute emergency and can’t give us that much notice, that’s okay! We understand that these things happen; contact us as soon as possible so we can work with you to find a solution. We also recommend you take out a comprehensive trip cancellation insurance to cover unforeseen eventualities.
No-shows
In the event that you do not cancel your reservation and fail to utilize the house during your reservation period, you will still be responsible for the full cost of your stay. Please notify us as soon as possible of any emergencies or extenuating circumstances so we can work with you to find a solution.
Acts of God
Subject to Casa Giulia’s Cancellation Policy herein, it is expressly agreed that Casa Giulia will not be held responsible and will not issue a refund for any reservations that are cancelled, prevented, restricted or interfered with by circumstances beyond its reasonable control, including without limitation, earthquake, fire, flood, Act of God, hurricane, storms, wars, civil or military disturbances, environmental hazards, or any other cause whatsoever beyond the reasonable control of Casa Giulia. In the event you attempt to cancel your reservation, arrive late, depart early, or otherwise alter your reservation as a result of any of the foregoing, you will be subject to Casa Giulia Cancellation Policy as detailed herein. Travel and Cancellation Insurance can be a solution to help mitigate the risk for some of these issues. Casa Giulia recommends that you purchase travel insurance to cover the cost of your reservation in case of the aforementioned events.